In recognition of consistently receiving great reviews from the public for the past 12 months, PipTree just got this through the letter box! We’d like to thank all our amazing customers who have contributed to this reward – let’s hope it’s the first of many!

For three weeks beginning Monday 29th January we are block-paving the nursery shop entrance and exit and creating a paved pathway from the main carpark to the plant sales area and Cafe, then back up to the nursery shop. It’s a major undertaking and some disruption to the usual pathways around the site is unavoidable as the work progresses.

We ask that all customers please take note of site signage indicating temporary pathways and barriers that we’ve put in place, and apologies in advance for any inconvenience, things will return better than ever very soon, we promise!

We can’t thank our loyal customers enough for showing what PipTree means to you by sharing your experiences on our Trip Advisor page, so much so that we now rate top out of all 63 cafes listed in the Derby area. They even awarded us a ‘Certificate of Excellence’ for doing so well!

Trip Advisor is a hugely effective way of discovering new places and we have learnt a great deal from all of your reviews over the past two years – the good and the bad ones. It’s also a way for us to respond to your questions and shed a bit of light on points you raise in response. And what’s more, through Trip Advisor’s influence, we have been been ‘found’ by an enormous number of people since we opened, many of whom are now regular visitors.

All good things… thanks to you!

In response to popular demand we’ve now installed bicycle parking racks to the rear of the cafe. There’s room for all, you can lock them up and even keep eye on them from tables both inside and outside the cafe. More and more people are now cycling to PipTree, and with regional cycling clubs now dropping in frequently, why not cycle instead next time you visit?! #cakecredits

Previously all dog’s have been very welcome inside the cafe and that policy had proved to be popular with our many dog-owning visitors, but after listening to a great deal of feedback from all of our customers since we opened two years ago, we are aware that not everybody is comfortable sharing their personal space with animals, so we have decided to strike a balance by setting out some house rules out of respect to them.

• Dogs are only permitted in the front half of the cafe – that’s tables 1 – 11
• We only permit quiet, well-behaved & clean dogs within the cafe
• Dog owners are please to refrain from allowing their dogs on their laps or seats and not to feed dogs from the table
• Due to limited floor space, large dogs will no longer be permitted inside the cafe